Cutting out the middle man “Broker” may appear to be a good idea, but is it really? Would you fight a legal battle without a lawyer or manage your company’s finances without an Accountant? So why then purchase insurance without adequate advice?
By using a Broker, you engage the services of a specialist who can save you time, money and give you peace of mind. The knowledge, experience and skills offered by brokers, is what is required to ensure that you get the best cover. More importantly, a broker works for you the client, not the insurance company.
ACCESS TO EXPERT ADVICE
We believe in providing you with good advice at all times. In essence, that’s the role of a broker as we see it.
Every purchase you make as a client should be treated as an investment in your happiness.
You would not invest in the stock market without being informed on the choices you were making.
The same concept should apply to your insurance cover.
Being an informed client provides you and your family with a variety of benefits.
ACCESS TO INSURANCE PLATFORM
We are partnered up with over 15 insurance companies.
This means when we do a quote, you will be able to gain access to the most competitive insurance products in the market place.
You will have access to the insurance giants in South Africa.
Our client online quoting platform also gives you access to do your own quotes.
Why do you want to speak to a multitude of sales consultants where you have an option to work with one company who does it all for you?
ACCESS TO A BROKER EQUALS PERSONAL SERVICE
Yes, you may have noticed we love technology and will use it to provide you with optimal efficiency wherever we can.
BUT make no mistake, our business philosophy remains firmly rooted in staying connected and keeping our clients satisfied.
Quality service is not optional; and therefore we will never stray away from wowing clients with our “personal touch”.
To aid us in our quest to keep you satisfied, our business is firmly aligned with the principles of treating our customers fairly.
ACCESS TO COST SAVINGS
Contrary to popular belief, in most cases, your premiums are lower with insurance brokers than purchasing directly from insurance companies.
Insurers are able to offer insurance brokers a reduced premium because they are professionally trained.
We will ensure our customers are adequately covered.
This avoids under insurance and unnecessary claims, while still maintaining the correct premium income.
ACCESS TO A BROKER GIVES YOU PEACE OF MIND
We ask you the right questions, negotiate with insurers and ensure that any cover offered to you meets your individual needs.
The last thing anyone needs is to pay insurance premiums faithfully, only to be told “sorry you not covered” because someone did not explain the fine print.
At XINIX we take extra care to explain to clients what they NOT covered for rather than what you are covered for.
ACCESS TO A BROKER MEANS EXCELLENT SERVICE
At XINIX we strive to provide the best service at all times.
Our focus on customer centricity is at the core of our services.
We constantly assess and evaluate service delivery and make dynamic changes in our processes to be at the fore front of our game.
We use innovative ideas and technology to enhance our customer experience.