XINIX Logo
Who are we?

Want to Know a little About us? Let us tell you.

XINIX was established in 2012, a level 1 EME B-BBEE Contributor who focuses on a wide spectrum of insurance. We are a team of skilled professionals that utilities technology and a call centre to elevate service in the insurance industry.

About Us

Let us tell you a short story  about us…

Like many businesses in South Africa, XINIX started from humble beginnings. Over the years, we’ve navigated various seasons, but our focus has always been providing clients with insurance solutions that are simple, quick, and easy.

We achieve this by leveraging technology while still maintaining a personal touch. Put plainly, XINIX wants to become your insurance brokerage of choice, the first call you make when the unexpected happens.

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We love what we do

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We value our clients

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We improve everyday

The meaning of XINIX.

What’s in a name

XINIX – Our name is derived from a palindrome, spelling the same forwards and backwards, symbolizing our belief in true partnership. We commit to partnering with you, just as you partner with us, to fulfill all your insurance needs. Pronunciation is a matter of personal choice – yours – as long as we stay connected!

Our company meets the growing demand for independent financial services, offering competitive insurance solutions through a streamlined call center. Despite this environment, we prioritize a personal touch, ensuring your call is greeted warmly by staff trained to assist you promptly and effectively.

No need to navigate endless options to reach a friendly voice; we’ve structured our operations with your convenience in mind, scaling seamlessly to meet your demands. Our clients enjoy a professional and efficient service based on enduring relationships, where they are known by name.

Benefits of Using XINIX

Would you enter into a legal battle without a lawyer or handle your company’s finances without an accountant? Then why consider purchasing insurance without expert advice?

With XINIX, you enlist the expertise of specialists who can save you time, money, and provide peace of mind. Our knowledge, experience, and skills are crucial in ensuring you receive the best coverage. Importantly, XINIX advocates for you, the client, not the insurance company.

Access to XINIX

Partnering with XINIX means more than just being a client. You will not only have a friendly voice on the other side but someone who will be there when it matters most; “when life happens”

Access

To Expert Advice

We uphold the principle of offering sound advice consistently. Each decision you make as our client should be viewed as an investment in your well-being. Just as you wouldn’t venture into the stock market without understanding your options, the same holds true for choosing insurance coverage. Being well-informed as a client brings numerous advantages for you and your family.
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Access

To the Insurance Platform

We collaborate with more than 15 insurance companies, ensuring that when we provide a quote, you gain access to the most competitive insurance products available. You’ll have access to leading insurance providers in South Africa. Why deal with multiple sales consultants when you can work with a single company that handles everything for you?
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Access

To Personal Touch

While insurance companies provide efficient online services, it’s the insurance broker who adds a personal touch and maintains it throughout the life of your policy. We believe in delivering quality service consistently. While leveraging technology for efficiency, we remain committed to impressing clients with our personalised approach.

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Access

To Excellent Service

At XINIX, our commitment is to deliver top-notch service consistently. Customer centricity is central to our approach, driving continuous assessment and adaptation of our service delivery processes to stay ahead. We employ innovative ideas and technology to elevate the customer experience.
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Access

To Cost Savings

Contrary to popular belief, using insurance brokers often results in lower premiums compared to buying directly from insurance companies. This is because insurers can offer brokers reduced rates due to their professional training and ability to ensure customers are adequately covered. Brokers help prevent underinsurance and unnecessary claims, thereby maintaining the appropriate premium income.
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Access

To Peace of Mind

We ask the right questions, negotiate with insurers, and ensure that the coverage offered meets your specific needs. The last thing anyone wants is to pay insurance premiums diligently, only to hear “sorry, you’re not covered” due to overlooked fine print. At XINIX, we take extra care to explain what you are not covered for, rather than just what you are covered for.

Download Documents

Here are some important document information which you can easily view.

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BEE Certificate

B-BBEE Level 1 Contributor: 135% Procurement Recognition.
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Complaints Procedure

Complaints is an expression of dissatisfaction by a person to a company in respect of its products or services. Here is our complaints procedure.
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Conflict of Interest

XINIX recognizes the importance of operating in an open and transparent manner in all
aspects in the operations of its business.
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FAIS Disclosure

As a client of ours, you have a right to information that must be disclosed to you terms of the FAIS Act.
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Privacy Statement

This Privacy Statement describes how XINIX collects, uses, discloses, retains, and protects your personal information.
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PAIA Manual

The purpose of this Manual is to tell you what type of information we have, and where applicable help you to access our information and any other information that we have.